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Avaya Enabling the Composable Enterprise with New AI Capabilities in Collaboration with NVIDIA

Avaya highlights advancements in AI for cloud communications at NVIDIA GTC

Raleigh-Durham, NCApril 13, 2021Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, is providing attendees at the NVIDIA GPU Technology Conference with new insights into how AI capabilities integrated into its Avaya OneCloud immersive collaboration and communications portfolio will enable today’s composable enterprise to effortlessly deliver memorable experiences for customers and staff.

Avaya OneCloud is an experience platform that includes CCaaS, UCaaS and CPaaS, and which completely redefines how organizations empower an on-demand workforce to deliver optimal experiences for today’s “everything customer.” Avaya is applying AI in new ways across its OneCloud communications and collaboration solutions to create more personalized, in-the-moment engagements. This includes pioneering the use of AI to increase the impact and value of visual, audible and collaborative experiences in its Unified Communications (UCaaS) offerings.

During a session at NVIDIA GTC, Paul Relf, Avaya Senior Director, UCaaS Product Management, and Mike Kuch, Avaya Senior Director, UCaaS Solutions Marketing, will highlight how Avaya OneCloud is leveraging NVIDIA Maxine, a GPU-accelerated SDK, to power the future of work. This includes enhanced capabilities in Avaya Spaces, a modern workstream collaboration solution for the hybrid work-from-anywhere world, which delivers AI-enhanced meetings and more. Avaya Spaces provides an immersive collaboration experience that is changing how work gets done and addresses the “fatigue” many users face with video-only solutions.

“Avaya OneCloud addresses the needs of both employees and customers, as these experiences are increasingly interlinked,” said Anthony Bartolo, Chief Product Officer, Avaya. “Avaya Spaces, for example, is powered by our OneCloud CPaaS for a composable and customizable experience, enabling users to move at the rapid pace of today’s business environment. Avaya is also leveraging NVIDIA to deliver AI capabilities such as noise removal and virtual background through one platform.”

GTC runs from April 12-16 and highlights breakthroughs in AI, accelerated computing, intelligent networking and more. Avaya’s keynote presentation takes place on Wednesday, April 14 at 11:00 a.m. Pacific time.


Alex Alias and
Julianne Embry

Avaya PR

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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Source: Avaya Newsroom

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