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Telecom Consulting Group Becomes Master Agent for Avaya Cloud Office™ – Expanding Access to Cloud Communications for Organizations of All Sizes

Raleigh-Durham, NC. – October 26, 2020 – Telecom Consulting Group (TCG), a leading National Master Agency, and Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that TCG will be a new Master Agent in the U.S. market, offering Avaya Cloud Office™ by RingCentral®, an all-in-one cloud solution providing unified communications across voice, video, team messaging, file sharing and fax.

Communication delivered via a single platform is increasingly important, and by enabling voice calls, team messaging, meetings, conferencing and file sharing in a single solution, Avaya Cloud Office reduces cost and complexity while empowering workforces to call, meet and message across any device from wherever they are.

With over 150 pre-built business solution integrations on RingCentral’s platform, users can keep the tools they rely on daily and integrate them with Avaya Cloud Office. This allows users to benefit from Avaya’s enterprise-grade features and services with the ease and speed of the leading cloud unified communications platform to meet their unique requirements and budget.

“With Telecom Consulting Group’s 5,000 agents nationwide and 20 channel managers across the country, we are pleased to partner with Telecom Consulting Group and have them offer Avaya Cloud Office to their extensive partner community,” said Dennis Kozak, SVP, Business Transformation, Avaya. “Avaya Cloud Office helps customers go beyond voice communications to a world where multi-channel, multi-touchpoint collaboration brings unprecedented productivity to users and unprecedented responsiveness to customers. As UCaaS (unified communications as a service) continues to become increasingly important, TCG is well positioned to provide our technology to an expanding market.”

“Telecom Consulting Group is very excited for this opportunity with Avaya, and our that partners will benefit by having the entire suite of Avaya cloud offerings at their fingertips to quote and sell,” said Dan Pirigyi, Partner, Telecom Consulting Group. “They have assembled an all-star channel team, that will help provide excellent pre and post-sale support to our Avaya Cloud Office customers. Avaya is a globally recognized brand, and should be thought of for any UCaaS opportunity that arises.”

Avaya’s Master Agent program provides an additional option that rounds out the available choices for customers, channel partners and sales agents to access Avaya’s industry-leading communications solutions. This program complements the opportunity for Avaya Edge Channel Partners.

Additional Resources

About TCG

Telecom Consulting Group is a National Master Agency based out of Fort Lauderdale, FL and has been in business for 30 years. TCG offers hands on support and excellent residual commission paid for as long as the customer stays on service. TCG passes through 100% of the carrier bonuses to their agents, and TCG doesn’t have quotas. TCG has over 5000+ nationwide agents and 19 channel managers across the country. TCG offers over 200 different carrier options for their agents to sell.

TCG has an outstanding back office to serve their agents. They specialize in Fiber, COAX cable, Metro Ethernet, Hosted VoIP, UCaaS, CCaaS, PRI, Analog lines, SIP, 4G Wireless Internet, Colo, and Cloud services.


Alex Alias and
Julianne Embry

Avaya PR

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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Source: Avaya Newsroom

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