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Santa Clara, Calif. – October 7, 2020 – Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that TrustRadius has recognized Avaya with the 2020 Tech Cares Award for going above and beyond to provide global communities, clients, and frontline workers with support during the COVID-19 crisis.
“As the pandemic continues to impact global businesses, Avaya has reimagined the way we connect with our customers, our colleagues and our communities, and has provided Avaya OneCloud communications and collaboration solutions that are helping them stay engaged, stay connected and stay safe,” said Simon Harrison, Senior Vice President and Chief Marketing Officer, Avaya. “The pre-COVID mindset must continue evolving to give employees the ability to work from anywhere. Avaya continues to provide the capabilities and the experience to create the future of the digital workplace and the future of customer experience for our clients and users around the world.”
At the beginning of the pandemic, Avaya quickly enabled more than 2.5 million remote workers for thousands of companies worldwide, and has also provided free software to schools, hospitals and healthcare providers, and other organizations to help them respond effectively to COVID-19. As early as January, the company donated video and communications solutions to hospitals in Wuhan and other locations to enable patients, doctors and family members to connect.
Avaya empowered healthcare institutions to serve their communities through emergency contact centers, contact tracing and remote care. The Avaya Spaces™ collaboration app and other innovative solutions are enabling educational institutions worldwide to adapt to new ways to educate and engage with students using cloud-based meeting and collaboration capabilities that are keeping students learning and curriculums on track.
In the government sector, Avaya has responded to urgent requests from officials around the world and established immediate video collaboration and communications solutions that successfully enable their operations to continue working and meeting the needs of citizens seamlessly and effectively.
“We are excited to announce our first-ever Tech Cares Award Winners,” said TrustRadius CEO Vinay Bhagat. “This pandemic isn’t just a test of fortitude. It's an opportunity to distinguish yourself. We have been completely inspired by the way Avaya responded to COVID-19. Avaya pivoted with grace, leading as one of the many companies standing out in our minds as major community contributors during this time. Not only do we feel that all the winners are deserving of recognition—we also consider their example when deciding how we ourselves can find new ways to give back.”
To be accepted for the Tech Cares Award, each nominated organization had to be a B2B technology company that demonstrated above-and-beyond caring during the COVID-19 pandemic. All nominations were thoroughly vetted by the TrustRadius research team. In addition to nominations, the Tech Cares Award was also given on the basis of reviewer feedback on TrustRadius. Organizations whose reviews clearly illustrated how much they care during this crisis have also been recognized.
For more information about TrustRadius’ Tech Cares Award and the full list of recipients, click here.
TrustRadius is the fastest growing, most trusted customer voice and insights platform that helps tech buyers make great decisions and helps technology vendors acquire and retain great customers. Each month, over 1 million B2B technology buyers use verified reviews and ratings on TrustRadius.com to make informed purchasing decisions. Headquartered in Austin, TX, TrustRadius was founded by successful entrepreneurs and is backed by Next Coast Ventures, Mayfield Fund, and LiveOak Venture Partners.
Alex Alias and Julianne Embry
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”) available at www.sec.gov, and may cause the Company’s actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this press release may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.
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Source: Avaya Newsroom