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11-01-2018

Avaya To Showcase #Ideas2Inspire At Gartner Symposium/ITxpo 2018 Conference in Barcelona

Madrid, Spain – 2018 – Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, will demonstrate a range of Unified Communications and Contact Center technology solutions at the Gartner Symposium/ITxpo 2018, one of Europe’s most important gatherings of CIOs and senior IT executives, which takes place in Barcelona from 4 - 8 November, 2018.

Avaya will showcase #Ideas2Inspire, a portfolio that provides innovative answers to specific business challenges. Attendees will see demonstrations of Avaya’s new Contact Center solutions, offering integrated proactive omni-channel capabilities to support a variety of human and digital touchpoints that seamlessly flow from one medium to the next, including voice, video, chat, email, and SMS. Avaya will also highlight its industry-first unified communications platform, developed on open standards, which helps efficiently implement resources across the organization.

Through its demonstrations, Avaya will educate attendees on how to connect touchpoints, human and digital, across the entire customer journey, to help facilitate intelligent communication and better experiences for customers and employees alike. Focused on a selection of industry scenarios, and taken from a consumer’s perspective, Avaya’s #Ideas2Inspire will take visitors through the entire customer journey - from the initial sale of a product or service, through the ongoing support and upsell, to the ultimate renewal of the service or upgrade of the product.

“The solutions we’re showcasing at the Gartner Symposium/ITxpo in Barcelona truly illustrate our customer-centric approach to innovation,” said Ronald Rubens, Vice President, Europe, Avaya. “Visitors will see technologies that have been implemented by our customers to solve specific business challenges. These solutions represent genuinely inspirational uses of new and exciting technologies that address changing customer preferences across the enterprise.”

On November 7, Rubens will deliver a speech at the Symposium, explaining how to build enterprises that are ready to super-serve their customers and take the connected experience to new heights. He’ll demonstrate the power of open platforms and how they can be used to merge the employee and customer experience to seamlessly connect digital and human touch points, across all organization functions and applications.

Natalie Keightley, Product Marketing Lead, Avaya, will showcase the integration of AI-enhanced technologies, including biometrics and real-time sentiment analysis, for its communication platforms, enabling organizations to elevate voice as a key user interface for richer, more seamless, secure customer and employee experiences.

About Avaya
Avaya is a global leader in digital communications software, services and devices for businesses of all sizes. Our open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments. Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA. For more information, please visit www.avaya.com.

Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to expected feature releases and statements about future products, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

Source: Avaya Newsroom

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