As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for multi-touch contact center and unified communications with integrated, secure networking—offered on premises, in the cloud, or a hybrid.  Today’s digital world is centered around communications enablement, and no other company is better positioned to do this than Avaya.  Read More >

Solutions

Meet Avaya

Employee Recognition Firm Invests in Superior Customer Experience

Benefits: Increased Productivity, Improved Customer Service
Topics: Customer Service, Multi-channel, Team Efficiency

Michael C. Fina Recognition-Rewarding Customer Experiences 3:17

Avaya solutions help customers succeed in more than a million locations worldwide.

"We were looking for a partner, not a vendor. Avaya has proven to be a partner to Erlanger – they are there when we need them, and they have a strong team for sales and support."

David Peterson

CIO

"The ability to receive phone messages via email is a feature that is greatly appreciated by our staff and enables them to return customer phone calls much faster.”

Jacques Olivier Jr.

Chairman

‘‘Avaya's experts bring a wealth of knowledge and support us by continuously optimizing our communications processes.”

Helga Geißler

Manager HR/Customer Service AT/DE

AvayaTV

Connect With Avaya