Meet an omnichannel contact center solution just made for midsize companies.

Optima Italia Invests in Customer-Centricity to Support Growth

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Saint Lucia Basks in Benefits of Avaya Fabric Networking

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Business Flows Better at Standard Hidráulica with IP Office Platform

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Cake Boss Reality Series Drives Need for Core Communication Platforms

Benefits: Improved Customer Service, Increased Productivity, Reduce Cost
Topics: Global Teams, Multi-channel, Multimedia Messaging
Baking legend Buddy Valastro talks cake, business growth, and Avaya engagement solutions.

Carlos Bakery Case Study Video2:42

Avaya solutions help customers succeed in more than a million locations worldwide.

"SNEC has also been able to automate 13% of its incoming calls, thus freeing up agents to perform other, more productive and value added tasks. At the same time, dropped call rates have performed extremely well from the benchmark of 5% to 3%”

Charity Wai

Chief Operating Officer

“We’re going to continue to push boundaries and Avaya is going to be a big partner in helping us do that."

Ryan Brach

SVP, Partnership Marketing & Media Sales

"Our relationship with Avaya is a strong, proven one. In every initiative that we achieve, Avaya is always on the forefront."

Snehal Patel

Director of Information Technology

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