Metrigy Research: Why It's Time to Integrate UCaaS & CCaaS

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https://www.avaya.com/en/registration/metrigy-integrate-ucaas-ccaas-ty/ 22-ACO-CCAAS-GLOBAL 22-ACO-CCAAS-GLOBAL-CO Metrigy Report - Why It's Time to Integrate UCaaS & CCaaS https://www.avaya.com/en/documents/metrigy-integrate-uccaas-ccaas-en.pdf You can access the research anytime you want from the link below. /content/dam/aem-avaya-portal/en_us/registration/metrigy-integrate-ucaas-ccaas-reg/gettyimages-1492584978-1440x535.jpg Research CCaaS Your Metrigy Report Download from Avaya Read the Report Read the Report
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By Metrigy

An integrated UCaaS/CCaaS platform generates a competitive advantage and business success by better connecting employees and customers.

In today’s experience-driven society, innovative customer experience solutions are more important than ever.

In this research report, Metrigy details how an integrated cloud-based UCaaS/CCaaS solution drives customer experience transformation projects and measurable success.

Download this report to learn how utilizing a cloud-based, UCaaS/CCaaS integrated platform from a single provider has proven to:

  • Increase revenue by 53%
  • Decrease operational costs by 6%
  • Raise customer satisfaction scores by 35%
  • Deliver better overall business success metrics