Drive Competitive Advantage by Adding Cloud-Based Contact Center Capabilities

Aragon Research Globe for Unified Communications and Collaboration, 2022

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According to IDC: “Digital channel proliferation, broken customer journeys, data silos, and the need for greater automation are all driving enterprise demand for cloud-based capabilities.”

Did you know that 40% of global organizations are integrating artificial intelligence (AI) and machine learning to achieve enterprise-level cloud contact center success?
 
In this infographic by IDC, you'll gain valuable insights on how to optimize your operations, streamline your processes, and improve your bottom line. Explore Avaya's cutting-edge technology, including the Avaya Experience Platform, and discover how it can help you provide seamless, personalized experiences to your customers at scale.

Thank you for your interest!

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