December 21, 2021 — NTS Direct, a leading distributor of voice and data technology solutions for small and medium-sized businesses (SMBs) and enterprise markets, and Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that NTS Direct will be a new Technology Services Distributor (TDS) in the U.S. market, offering the Avaya OneCloud™ portfolio including Avaya Cloud Office™ by RingCentral®, an all-in-one cloud solution providing unified communications across voice, video, team messaging, file sharing, and fax.
In the new world of work, it has become increasingly important for communications to be delivered via a single platform enabling calls, team messaging, meetings, conferencing, and file sharing in a comprehensive solution. Avaya OneCloud™ delivers effortless experiences across the entire customer journey – whether they’re interacting via voice, web, chat or email.
“Utilizing cloud-based communications as part of a flexible, digital workplace is more important now than ever, and Avaya OneCloud™ provides the flexibility and agility to deliver unprecedented productivity to users,” said Scott Shoults, Vice President, Cloud Operations, Avaya. “NTS Direct is well-positioned to deliver this high-value solution to its growing channel across the U.S., enabling organizations of all kinds to embrace cloud communications and collaboration.”
NTS Direct is a specialist distributor of UCaaS solutions, and the agreement with Avaya further enables its channel partners to move their customers to the cloud. Boasting free pre- and post-sales support, NTS Direct proactively guides partners on the full end-to-end sales lifecycle, open access to technical specialists, and no annual revenue commitments—giving partners support other value-added specialists cannot.
“As a value-added distribution partner with Avaya, NTS Direct is excited for this opportunity to offer the Avaya OneCloud™ portfolio inclusive of Avaya Cloud Office to our agents,” said Ammar Rezek, President, NTS Direct. “Communication delivered by a single platform has become increasingly important. The Avaya Cloud Office solution brings all your collaboration tools together, by enabling calls, team messaging, and content sharing with a click of a button. Agents are able to sell the added benefits from Avaya’s enterprise-grade features and services, along with NTS Direct’s value-added service and support to help them get started.” Avaya’s TDS program provides an additional option that rounds out the available choices for customers, channel partners and sales agents to access Avaya’s industry-leading communications solutions. This program complements the opportunity for Avaya Edge Channel Partners.
Additional Resources
- Find out more about Avaya Cloud Office by RingCentral.
- See Avaya Cloud Office in action.