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Ahl Masr Hospital To Extend Burn Treatment Expertise Across Egypt With Enhanced Collaboration Enabled by Avaya OneCloud UCaaS

  • Ahl Masr Hospital is the first and largest hospital and research center in the Middle East and Africa to offer free burn and associated trauma treatment.
  • Ahl Masr Hospital set to significantly advance burn patient care across Egypt with seamless connectivity enabled by Avaya.
  • Apart from uplifting patient care in its main hospital, the solution will enable the hospital to become a hub that extends burn treatment expertise across Egypt and the wider region.

Cairo, Egypt – May 19, 2021 – Ahl Masr Hospital, the first and largest hospital and research center in the Middle East and Africa to offer free burn and associated trauma treatment, is set to significantly advance burn patient care across Egypt with seamless connectivity enabled by Avaya (NYSE: AVYA).

The hospital, run by the Ahl Masr Foundation, eventually aims to receive over 300,000 patients per year, operating an intensive care unit, an incubator department, a surgical department, specialized clinics and laser treatment. Apart from these cutting-edge in-patient facilities, the hospital will also become a hub that extends burn treatment expertise across Egypt and the wider region.

It will do this through implementing an advanced Avaya OneCloud UCaaS solution that enables seamless collaboration between staff at the hospital, the Ahl Masr headquarters office, and satellite branches across the country. At its main hospital, seamless connectivity between staff and patients – across voice, text and video, accessible through dedicated in-room devices, will improve the level of care. Avaya is also working with the foundation to enable telemedicine through a dedicated control room, with small, rural branches communicating with the main hospital through video – enabling the delivery of proper treatment with speed.

“We’re a knowledge hub, and timely communication is key to our success in that capacity. Apart from our efforts at the hospital itself, we provide support to small healthcare units around the country, so that they can provide a high level of care to burn victims. We need all these places to be very well connected – you can’t have delays in communications when a patient’s life is in danger,” said Heba EL Sewedy Founder and Chairwoman at Ahl Masr Foundation.

“This project is about enabling not only the main hospital with the right tools to serve patients well, but also extend our teams’ expertise across the country.”

In Egypt, there are 250,000 burn cases every year, 37% of which result in fatalities in the first six hours if proper treatment is not administered. Over 50% of burn victims in the country are children, 18% of whom end up with a form of handicap, and 99% of whom suffer some disruption to their education.  

Ahl Masr Hospital aims to address these challenges by providing free and timely medical treatment, rehabilitation and psychological services.

“We are proud to support Ahl Masr Foundation as it expands its incredible work for the treatment of burn victims across Egypt. Through these advanced communications capabilities, we are helping Ahl Masr save lives by providing timely treatment knowledge to less well-equipped facilities across the country,” said Ahmed Fayed, Country Manager – Egypt & Libya, Avaya.

Ahl Masr Foundation for Development
Established in 2013 under registration No. 728/2013, Ahl Masr Foundation for Development is the first nonprofit organization in Egypt, the Middle and Africa dedicated to the research, prevention and treatment of trauma and burns injuries.

We aim at transforming the landscape of philanthropy in the healthcare sector. Thanks to its professionally competent and dedicated team members, Ahl Masr foundation has succeeded to become an active, influential actor that puts a spotlight on traumas and burns as two of the most critical and marginalized issues in the region. 

Shortly after its establishment, Ahl Masr foundation has started to build Ahl Masr Nonprofit Trauma & Burn Hospital. Equipped with the most advanced medical technology and world-class scientific methods,  Ahl Masr hospital is the first and largest of its kind in the Middle East dedicated to serve trauma and burn victims in Egypt, the Middle East and Africa region and is located in New Cairo with a built up area of 45,245 square meters


Alex Alias and
Julianne Embry

Avaya PR

Tom Paye

PR Manager – Middle East, Africa & Turkey

About Avaya

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Source: Avaya Newsroom

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