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04-16-2020

Avaya Identified as a Leader for 3rd Consecutive Year in Aragon Research Globe™ for Unified Communications and Collaboration Based on its Innovative Cloud Offerings

Leadership Designation Includes Completeness of Strategy and Performance in Addressing Customer Needs

Santa Clara, Calif.— Apr. 16, 2020 — Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, has been named a Leader in The Aragon Research Globe for Unified Communications and Collaboration, 2020.

According to the report1, authored by Aragon Research lead analyst Jim Lundy, “Avaya has continued to evolve in the Unified Communications and Collaboration (UCC) market as a provider of Cloud and On-Premise UCC solutions as well as Contact Center. Avaya leverages its highly resilient core platforms into its cloud offerings, providing full native support for the underlying communications and collaborations capabilities. With Avaya’s ability to deliver cloud, on-premise and hybrid cloud offerings, enterprises have significant choices to meet their needs.”

Aragon Research predicts that by 2022, the team collaboration and web meetings markets will converge.1 Avaya solutions including Avaya Cloud OfficeTM and Avaya Spaces are providing a unified experience that fits the needs of organizations from the smallest local business to the largest global enterprises. Additionally, the company’s strength in cloud, on-premise and hybrid cloud UCC offerings provides customers with an increasingly wide range of options addressing rapidly evolving business requirements.

Avaya Cloud Office enhances the way organizations communicate with customers, partners and colleagues through an all-in-one solution, empowering workforces to meet, share and collaborate productively no matter where they are.  This solution gives users a single platform to communicate and collaborate using voice, video, team messaging, SMS and fax capabilities.

Avaya Spaces is a collaboration app that is reshaping the industry and expectations from Unified Communications and Collaboration customers, providing a new way of thinking about work and getting things done.  Avaya Spaces, based on the company’s communications platform as a service (CPaaS) enables teams to engage and stay informed, with a 24 X 7, always-on approach that supports hyper-fast decision making through immersive collaboration including videoconferencing, content sharing and much more.

“Today’s business environment has accelerated what was an emerging work-from-anywhere trend, including the ability to work and collaborate no matter where teams are located, and we are not going back to the way things were,” said Jim Chirico, Avaya President and CEO. “Avaya is breaking new ground, shaping the future of how communications and collaboration technology addresses both the future of work and the modern customer and employee experience. We’re  excited to be identified as a Leader in the Aragon Research Globe for Unified Communications and Collaboration which only underscores our focus to provide our customers with the innovative solutions they need to meet the evolving, new ways work gets done.”

The Aragon Research Globe is a market evaluation tool that graphically depicts Aragon Research’s evaluation of a specific market and its component vendors. Aragon Research examined 15 major providers in a market that focuses on all forms of collaboration and communication based on its three dimensions of analysis: strategy, performance, and reach. “Leaders” are noted as having comprehensive strategies that align with industry direction and market demand and perform effectively against those strategies.

1Aragon Research. “The Aragon Research Globe™ for Unified Communications and Collaboration, 2020” by Jim Lundy and Samra Anees, April 2020.

Aragon Research Globe Disclaimer

Aragon Research does not endorse vendors, or their products or services that are referenced in its research publications, and does not advise users to select those vendors that are rated the highest. Aragon Research publications consist of the opinions of Aragon Research and Advisory Services organization and should not be construed as statements of fact. Aragon Research provides its research publications and the information contained in them "AS IS," without warranty of any kind.

About Avaya
Businesses are built on the experiences they provide, and everyday millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at http://www.avaya.com.

Cautionary Note Regarding Forward-Looking Statements

This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”) available at www.sec.gov, and may cause the Company’s actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this press release may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

Source: Avaya Newsroom

All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners

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Alex Alias

Avaya Media
alalias@avaya.com
Ph. 669-242-8034

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