Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Insights
Newsroom
Share
GREENVILLE, SC & SANTA CLARA, CA — March 24, 2020 — ScanSource, Inc. (NASDAQ: SCSC), a leading provider of technology products and solutions, and Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that ScanSource will be offering Avaya Cloud Office™ by RingCentral®, a work-from-anywhere cloud solution providing unified communications across voice, video, team messaging, file sharing and fax. As Avaya’s largest distributor globally, ScanSource and Intelisys enable partners’ acceleration to the cloud, while also supporting their premise-based hardware requirements.
ScanSource and Intelisys are uniquely positioned to help VARs and agents succeed in both their hardware and cloud practices. The addition of Avaya Cloud Office further strengthens ScanSource’s already-robust suite of cloud offerings, tools, resources, and expertise. Partners can tap into ScanSource’s comprehensive portfolio of hardware offerings and provisioning services, resulting in the creation of a seamless, turnkey communications solution. What’s more, partners in need of additional support and guidance in building a cloud practice can access Intelisys Cloud Services University and its full suite of training resources.
“ScanSource’s deep domain experience in the Avaya portfolio and Intelisys’ support and expertise in the UCaaS market is a combination that sets a high standard, and one we believe will help all of our partners be successful,” said Mark Morgan, President of Intelisys, a ScanSource company. “With this, our partners can now sell a complete suite of Avaya solutions – as well as all of the connectivity – for whatever path their customer chooses, backed with our exceptional pre-sales, finance, solutions engineering and technical teams.”
“We have been a ScanSource partner for over 20 years and an Intelisys partner for more than two. The combination of ScanSource and Intelisys gives us one place to go for all of our needs for our customers. They truly are a reliable partner of ours,” said Tim McDermott, Executive Vice President and General Manager, Meridian IT. “Given where our world is right now, our customers are reaching out in earnest to understand how we can enable them to work remotely. Certainly UCaaS has been moving ahead, but today more than ever, the notion of not being tethered to your desk and moving technology into the cloud where it is accessible whenever and wherever you need it is becoming critical. I’m excited about this new offer from Avaya, as it will enable us to continue to provide innovative solutions to our customers.”
“Avaya Cloud Office provides our partners and customers a comprehensive yet simple communications solution that can be used through multiple channels and to collaborate around the world,” said Dennis Kozak, Avaya SVP, Business Transformation. “We are excited that ScanSource is now offering our new cloud solution through its extensive partner network. There is tremendous excitement around this new offer and deepening our valued partnership with ScanSource.”
Partners interested in learning more about this transformational business offering can join ScanSource for a webinar on March 24, 2020 at 2 p.m. ET. Register here. And visit here to learn more about Avaya Cloud Office or to sign up.
About Intelisys, a ScanSource company Intelisys, a ScanSource company, is the nation's leading Technology Services Provider of business communications services, including voice, data, access, cable, collaboration, wireless and cloud. Intelisys is dedicated to one thing – serving the needs and accelerating the success of the industry's top producing telecom sales agents, IT Solution Providers, VARs, MSPs and integrators, as they leverage the power of recurring revenue in their businesses. Under contract with more than 160 of the world's leading telecom carriers, cloud services providers and technology partners, Intelisys delivers the services end users demand exclusively through a network of Sales Partners, supporting those Sales Partners via the most exceptional back office support team ever assembled in the channel. In 2019, Intelisys was named one of the Best Places to Work in the North Bay for the third consecutive year. Intelisys is a part of ScanSource, Inc. (NASDAQ: SCSC). To learn more, visit www.intelisys.com.
About ScanSource
ScanSource, Inc. (NASDAQ: SCSC) is at the center of the technology solution delivery channel, connecting businesses and providing solutions for their complex needs. ScanSource sells through multiple, specialized routes-to-market with digital, physical and services offerings from the world’s leading suppliers of point-of-sale (POS), payments, barcode, physical security, unified communications and collaboration, telecom and cloud services. ScanSource enables its sales partners to create, deliver and manage solutions for end-customers across almost every vertical market. Founded in 1992 and headquartered in Greenville, South Carolina, ScanSource was named one of the 2019 Best Places to Work in South Carolina and on FORTUNE magazine’s 2020 List of World’s Most Admired Companies. ScanSource ranks #643 on the Fortune 1000. For more information, visit www.scansource.com.
ScanSource Contact Melissa Andrews 864.286.4425 melissa.andrews@scansource.com
Alex Alias and Julianne Embry
Avaya PR corpcommsteam@avaya.com
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”) available at www.sec.gov, and may cause the Company’s actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this press release may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.