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Avaya Senior Leaders Recognized as 2020 CRN Channel Chief

Frank Ciccone and Jon Brinton selected for their outstanding commitment, ability to lead and passion for progress within the channel through innovative partner programs

Santa Clara, Calif. – February 18, 2020 – Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that CRN®, a brand of The Channel Company, named Frank Ciccone, SVP, North America Sales, and Jon Brinton, VP, North America Channel Sales, to its highly regarded list of 2020 Channel Chiefs.

This annual list recognizes the industry leaders who demonstrate exemplary leadership, influence, innovation, and growth for the IT channel. Frank and Jon have been selected on the basis of their dedication to the channel partner community, professional achievements, standing in the industry, and strategies for driving future growth and innovation for partners.

“The IT channel is undergoing constant evolution to meet customer demands and changing business environments,” said Bob Skelley, CEO of The Channel Company. “CRN’s Channel Chiefs work tirelessly, leading the industry forward through superior partner programs and strategies with a focus on helping solution providers transform and grow. Our team here at The Channel Company congratulates these outstanding individuals for their dedication to the channel.”

Frank Ciccone, Avaya SVP, North America Sales, is responsible for leading the strategy and execution of Avaya’s go-to-market with leading system integrators, customers, strategic partners and technology solution providers. He helps organizations achieve business outcomes enabled by Avaya’s technology and ecosystem, driving success through innovation.

“This recognition of leadership further demonstrates Avaya’s ongoing commitment to our partners, and our mutual success as a result.,” said Ciccone. “Our network of channel partners, distributors and resellers is exceptional. Together, we are committed to providing best-in-class services and solutions that provide our users with Experiences That Matter.”

Jon Brinton, Avaya VP, North America Channel Sales is responsible for Avaya’s channel strategy, driving growth and profitability by supporting the success of its extensive network of partners, distributors and resellers, while building and managing enablement programs focused on recruiting, educating, and empowering this important route-to-market. He also oversees Avaya’s Edge Partner Program, a CRN 5-Star rated program recognized for providing the best partnering elements in its channel programs.

“Digital transformation and embracing new consumption models are driving how we go-to-market with our partners, said Jon Brinton, VP, North America Channel Sales, Avaya. “Together, with we plan to continue expanding our focus on always-on, mobile communications; open and extensible platforms; and new subscription offers that enable increased flexibility for our customers, powered by cloud application ecosystem thinking. It is an honor to be recognized amongst my peers for this award as Avaya continues to evolve our award-winning Avaya Edge Partner Program to reward these transformations.”

CRN’s 2020 Channel Chiefs list honors the distinguished leaders who have influenced the IT channel with cutting-edge strategies and partnerships.

The 2020 Channel Chiefs have shown outstanding commitment, an ability to lead, and a passion for progress within the channel through their partner programs. The Channel Chief honorees were chosen by the CRN editorial staff for their dedication, industry prestige, and exceptional accomplishments in driving the channel agenda and evangelizing the importance of channel partnerships.

CRN’s 2020 Channel Chiefs list will be featured in the February 2020 issue of CRN Magazine and online at

About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace.

© 2019. CRN is a registered trademark of The Channel Company, LLC. All rights reserved


Alex Alias and
Julianne Embry

Avaya PR

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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Source: Avaya Newsroom

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