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01-23-2019

Avaya Announces U.S. Partner of the Year Awards at Avaya ENGAGE® 2019

Top U.S. Partners recognized in Cloud, Innovation, Service, MidMarket and U.S. Federal categories

Austin, Texas – Avaya ENGAGE – January 23, 2019 – Avaya Holdings Corp. (NYSE: AVYA) honored six U.S. partners for their outstanding collaboration, contribution, and commitment to innovation. Avaya’s Partner of the Year Awards celebrate leaders across five categories (Innovation, MidMarket, U.S. Federal, Cloud, and Service) in addition to an award presented for Overall U.S. Partner of the Year.

“Our partners are integral to Avaya’s success, so I’d like to congratulate all of our award winners for their commitment to customers and their passion for results over the past year,” said Gary Levy, Vice President, U.S. Channels, Avaya. “These partners are delivering on their strategic goals, evolving their businesses in new ways, and delivering unmatched outcomes to our customers. Avaya looks forward to our continued partnerships focusing on providing our customers innovative solutions and service that create experiences that matter.”

The following winners were announced during Avaya ENGAGE in Austin, TX:

  • Cloud Partner of the Year: Allegiant Technology
    Allegiant Technology is an authorized reseller of Avaya and an industry leader in business communications, connectivity and continuity, outsourced IT services, and security assurance. As one of Avaya’s largest “Powered by” resellers, Allegiant Technology has developed both a direct and wholesale business practice and created a world class underground data center as well as technical expertise to be a single source provider to MidMarket customers.
     
  • U.S. Service Partner of the Year: ConvergeOne
    ConvergeOne is one of Avaya’s largest business partners with more than 2,700 employees in over 85 branch offices meeting the needs of enterprise and IOC customers across the country. Following up last year’s wins for Avaya Service Partner of the Year, ConvergeOne again delivered incredible results in 2018 that included a consistent focus on servicing one of Avaya’s largest customer segments, with over 70% customers taking advantage of retail maintenance offers.
     
  • Innovation Partner of the Year: Windstream
    With a solid history of innovation and becoming Avaya’s first XCaaS partner in July 2014, Windstream was the first XCaaS provider to include Oceana and Breeze as part of its Contact Center solution offering. This past year, Windstream has shown the strength of Avaya Breeze and Oceana in their XCaaS portfolio, adding new functionality that helps to empower their enterprise clients to deliver better customer experiences.
     
  • MidMarket Partner of the Year: Integration Partners Corp.
    Integration Partners Corporation designs, implements, and supports secure unified communications and network solutions. The company achieved outstanding sales of Avaya Mid-Market solutions during 2018 and continues to be one of Avaya’s leading partners selling the full portfolio of solutions and services. In FY18, they continued their leadership position by achieving 18.5% YoY revenue growth with Avaya.
     
  • U.S. Federal Partner of the Year: Jacobs Technology
    Jacobs Technology focuses on building long-term client relationships to become one of the largest and most diverse providers of technical, professional and construction services. They were not only Avaya’s top-line revenue producer in the U.S. Federal space this year, but also grew their overall business with Avaya 325% YoY. They sold the most end point devices in the Federal market in fiscal year 2018 and transacted the single largest device sale ever to a Federal Agency.
     
  • Overall Partner of the Year: Carousel Industries of North America
    As an Avaya Diamond partner with more than 550 certifications, Carousel helps IT leaders design and deploy leading Avaya UC&C, contact center, networking, and cloud solutions. Following up from last year’s Mid-Market Partner of the Year, in 2018 Carousel continued to achieve outstanding sales of Avaya Mid-Market solutions. In 2018, the company invested in all things Avaya, forming an Avaya Cloud team to ensure strategic alignment. Carousel’s commitment to Avaya’s core business was evident with a 37% growth in Contact Center, 112% YoY in Avaya Professional Services (APS) and 20% growth across overall Product and APS.

About Avaya

Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE:AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com

Cautionary Note Regarding Forward-Looking Statements

This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

Source: Avaya Newsroom

All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners

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Alex Alias

Corporate Communications, Avaya

alalias@avaya.com

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