Move Strengthens Avaya’s Commitment and Capabilities to Lead and Grow in UCaaS and CCaaS Globally
Santa Clara, Calif. – Nov. 5, 2018 – Avaya Holdings Corp. (NYSE: AVYA) announced today that Gaurav Passi, a recognized leader in the cloud-based communications industry, has joined Avaya as president of its cloud business group. Reporting to Jim Chirico, Avaya President and Chief Executive Officer, Passi will be responsible for further accelerating the company’s delivery of cloud-based solutions and driving continued momentum to grow Avaya’s market share in UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service) worldwide.
“I am thrilled that Gaurav, a proven leader, with an outstanding track record for driving success in cloud innovation, is joining Avaya. This move is a game changer.” said Chirico. “Gaurav is the right person to accelerate our penetration in this key, strategic growth area of our business. His success in formulating and executing strategies, developing technology and building high performing teams sets him apart from others in the industry. Gaurav’s addition to our leadership team will be invaluable as we double down on the multiple dimensions of cloud including public, private and hybrid solutions to unlock significant value for our customers and partners.”
Passi brings over a decade of cloud-industry executive experience to Avaya. Most recently serving as Executive Vice President, Products and Technology at Five9, where he spearheaded the development, modernization and growth of the company’s contact center cloud offering. He has also held senior leadership positions with P&L responsibility and overseeing product strategy and execution at Deutsche Telekom Hosted Business Services, Amdocs Inc. and Ciena Corporation.
“Leading Avaya’s cloud business is an exciting opportunity and I am eager to be working closely with the customers and a very talented Avaya team to rapidly advance our position driving innovation and digital transformation in the cloud,” said Passi. “The company’s massive install base along with our ability to penetrate new markets and add new customers presents an unparalleled opportunity to extend our
footprint as a major force in both UCaaS and CCaaS. Avaya will be the partner of choice for organizations of all sizes seeking the benefits of robust and scalable cloud-based communications solutions.”
In its release of financial results for the third fiscal quarter ending June 2018, Avaya confirmed that it had over 3 million seats in the cloud across its private and public cloud offerings in UCaaS and CCaaS, and that cloud-based solutions now represent approximately 11% of total revenue. Mid-market cloud MRR grew 43% and enterprise cloud MRR grew 107% quarter over quarter during that same period, outpacing average industry growth rates. In just the last three quarters Avaya has launched a public cloud storefront, a CCaaS offering for enterprise, a mid-market UCaaS multi-tenant solution, a cloud Master Agent program, and begun extending its retail cloud offering to key international markets.
Avaya is a global leader in digital communications software, services and devices for businesses of all sizes. Our open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments. Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA. For more information, please visit www.avaya.com.
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to expected feature releases and statements about future products, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.
Source: Avaya Newsroom