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ScanSource Extends Availability of Avaya Cloud Office™ to UK, Giving Partners New UCaaS Collaboration Solution to Call, Meet, Message and More

Bristol, United Kingdom — June 1, 2020 – ScanSource, Inc. (NASDAQ: SCSC), a leading provider of technology products and solutions, and Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced availability of the new Avaya Cloud Office™ by RingCentral® solution in the UK. The work-from-anywhere cloud solution, which provides unified communications across voice, video, team messaging, file sharing and fax, is now available to partners in the UK through ScanSource Cloud Services. ScanSource is the first Master Agent for Avaya in EMEA, and as Avaya’s largest distributor globally, ScanSource enables partners’ acceleration to the cloud.

ScanSource is uniquely positioned to help VARs and agents succeed with the addition of Avaya Cloud Office, further strengthening its already-robust suite of cloud offerings. For VARs, ScanSource Cloud Services provides a new route to market, enabling them to begin the transition to a recurring revenue model. For agents, Avaya Cloud Office is a robust addition to their solution portfolio, providing new opportunities for their end users. What’s more, partners in need of additional support and guidance in building a cloud practice can access ScanSource’s comprehensive training resources.

“We are pleased to offer our partners Avaya’s complete suite of solutions, enabling them to accelerate their cloud transformation, while also delivering communications solutions to their end users in their preferred consumption model,” said Marcus Ollenbuttel, Senior Vice President, Europe Digital Distribution, ScanSource. “There has never been a more important time to help partners grow their collaboration offering. With Avaya Cloud Office, our partners have a clear path to selling cloud communications, along with the support and partnership they have come to expect from ScanSource.”

“Having worked alongside Avaya and ScanSource for over 25 years, we have seen their relationship grow to form a solid bond that delivers the best possible solutions to the channel,” said Mark Bridgman, Service and Operations Director, Support UK Ltd, a ScanSource partner. “With the introduction of ScanSource Cloud Services, we have a real arsenal of tools available to us to engage even further with our customers on every UCaaS opportunity, backed up by the support and dedication that ScanSource has always demonstrated. The introduction of the ACO platform helps to demonstrate that Avaya both understands the requirements of a modern business, as well as being able to deliver the flexibility and operational needs. I look forward to seeing how the product will develop as Avaya add their first class contact centre and UC knowledge to the mix – making these exciting times and setting a benchmark for the whole sector.”

“UK businesses and organisations looking to transform their communications and empower employees to communicate, collaborate, and work better together can now do so at their own pace with the help of Avaya Cloud Office,” said Rudo Tielrooij, Director of Cloud Sales International, Avaya. “There is tremendous excitement around this new offer and we are pleased to be deepening our valued partnership with ScanSource to make our new UCaaS solution available to as many customers as possible.”

About ScanSource
ScanSource, Inc. (NASDAQ: SCSC) is at the center of the technology solution delivery channel, connecting businesses and providing solutions for their complex needs. ScanSource sells through multiple, specialized routes-to-market with digital, physical and services offerings from the world’s leading suppliers of point-of-sale (POS), payments, barcode, physical security, unified communications and 
collaboration, telecom and cloud services. ScanSource enables its sales partners to create, deliver and manage solutions for end-customers across almost every vertical market. Founded in 1992 and headquartered in Greenville, South Carolina, ScanSource was named one of the 2019 Best Places to Work in South Carolina and on FORTUNE magazine’s 2020 List of World’s Most Admired Companies. ScanSource ranks #643 on the Fortune 1000. For more information, visit


Alex Alias and
Julianne Embry

Avaya PR

Melissa Andrews

Melissa Andrews


About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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