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Batelco Sees Growth In Avaya OneCloud Business

GITEX Technology Week 2020 – Dubai, United Arab Emirates – December 09, 2020 Batelco, the leading digital solutions provider in the Kingdom of Bahrain, today reported growth in subscriptions to Avaya (NYSE: AVYA) OneCloud UCaaS and Avaya OneCloud CCaaS solutions that it offers as a cloud-based service through Batelco’s Bahrain data centre.

The two companies announced this success story during GITEX Technology Week 2020, marking one year since they signed an agreement to debut the joint services. The dramatic success of the partnership, with seats growing by double digits over the last quarter, reflects Bahrain-based organisations’ demand for the convenience, visibility, and accessibility of enterprise solutions deployed in the cloud.

Batelco offers both public and private cloud-based deployments of Avaya’s cloud solutions to customers and channel partners in Bahrain, by hosting Avaya OneCloud UCaaS and Avaya OneCloud CCaaS solutions at its own data centre.

“Organisations are modernizing their ICT infrastructure by adopting cloud-based services. With Avaya, we saw the opportunity to partner with a company that provides world-class communication solutions on the cloud and is fully committed to offering these platforms as a subscription-based service,” said Abderrahmane Mounir, General Manager, Enterprise, Batelco. “Our joint offering with Avaya suits organisations of all sizes that want to deploy cloud-based industry-leading solutions without the complexities and overheads of on-premise deployment.”

Fadi Hani, Vice President – Middle East, Africa & Turkey, Avaya, said: “Avaya is proud to partner with leading telecoms companies and our success with Batelco shows the benefits of working with the leading solution providers in each market. Together, Avaya and Batelco are helping to facilitate cloud migration for businesses in Bahrain. Our goal is to enable organisations, of any size, to easily and affordably embrace cloud-based UC and CC solutions.”

Avaya’s presence at GITEX Technology Week is in partnership with Extreme Networks, Verint Systems Inc., Semafone, Koopid, Imperium, Calabrio, IR and Nectar. Visit Avaya at Stand Z1-B10, Zabeel Hall, at Dubai World Trade Centre between December 6 and 10, 2020, or join online using the GITEX Unlimited platform.

About Batelco

Batelco (Bahrain Telecommunications Company) is the leading digital solutions provider in the Kingdom of Bahrain continues with its commitment to enhance customer experience. Batelco serves both the corporate and consumer markets through the delivery of cutting-edge fixed and wireless telecommunications solutions. Its comprehensive portfolio of solutions for the residential, business and government segments in Bahrain include all IP fixed and 4G LTE wireless Home Internet networks and MPLS-based regional data solutions.

The company’s digitisation and connectivity goals are in line with those of the Kingdom of Bahrain to transform how businesses operate as well as transform the lives of residents, enabling everyone to connect, work and live better through the delivery of technology-based products and solutions. With an ongoing commitment to roll out Smart Home and Smart City digital solutions, Batelco is playing a crucial role in the Kingdom’s prosperity and development.


Alex Alias and
Julianne Embry

Avaya PR

Tom Paye

PR Manager – Middle East, Africa & Turkey

Dina Jamal

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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Source: Avaya Newsroom

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