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Collaboration and communications solutions leader prioritising data-driven growth strategies for customers and partners
Sydney, Australia – August 19, 2020 – To drive long-term digital strategies and expedite operational recoveries for organisations and businesses in the region, Avaya (NYSE:AVYA) has appointed Simon Vatcher to the role of Managing Director for Australia and New Zealand (A/NZ), with responsibility for increasing adoption of Avaya’s multi-modal, open unified communications (UC) and contact centre (CC) software and services among enterprises through to SMEs.
Based in Sydney, Vatcher is tasked with expanding the market presence for Avaya’s cloud, remote work and employee experience technologies, including the Avaya OneCloud multi-cloud application ecosystem, the recently-launched Avaya Cloud Office unified communications-as-a-service (UCaaS) platform, and Avaya OneCloud Subscription, which offers flexible payment options to ‘consume’ the company’s portfolio of solutions.
“Instead of looking back to old operating models or returning to the status quo, companies will need to realign their workflows and processes so their business can move and adapt quickly in the face of challenges that have already reshaped how we work, travel and consume,” said Simon Vatcher, Managing Director A/NZ at Avaya. “
“My priority is to introduce data-driven growth strategies so that our customers and partners can not only rapidly deploy our comprehensive communication solutions but maximise the benefits they gain from those capabilities in shorter time scales. We must enable our customers to adapt, ensure employees are equipped to perform and upskill, and boost overall customer service responsiveness” Vatcher added.
Vatcher joins Avaya with more than 20 years’ technology industry experience in Australia and abroad, during which time he has held senior leadership and general management roles at medium- to large-sized organisations, including CSC, Fujitsu and Logica. He was most recently Vice President at Optus, preceded by time as Managing Director for Optus Business.
Vatcher is based in Sydney and reports to Sami Ammous, Vice President for East Asia and the Pacific at Avaya.
“Simon’s experience in the communications and telco industries in Australia and abroad ensures we can enable organisations and their employees to connect, collaborate, and ultimately better service their customers at this time of heightened need,” said Ammous.
“With a renewed local strategy focused on long-term, high value relationships with customers and partners, our A/NZ business is poised to provide the market with tailored solutions that make them truly agile so they can adapt quickly, and deliver exceptional experiences for their teams and customers under any conditions.”
Alex Alias and Julianne Embry
Avaya PR corpcommsteam@avaya.com
Tom Paye
PR Manager – Middle East, Africa & Turkey tpaye@avaya.com
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”) available at www.sec.gov, and may cause the Company’s actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this press release may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.
Source: Avaya Newsroom