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Avaya Launches Smart Learning Platform to Support UAE’s Emiratization Initiatives

  • Powered by Avaya Spaces® the solution enables UAE private sector companies to rapidly train and upskill incoming Emirati employees as they work towards Emiratization targets.
  • According to an Avaya poll conducted by YouGov, 92% of Emiratis believe that, for Emiratization to succeed, employees need a fast way to develop their skills and knowledge within the private sector.

GITEX Global – Dubai, United Arab Emirates – October 17, 2021 ­Avaya (NYSE:AVYA) today launched its participation at GITEX Global with a next-generation learning platform aimed at accelerating the UAE’s Emiratization strategy.

Powered by Avaya Spaces, the workstream collaboration platform for the digital workplace, the solution enables UAE private sector companies to rapidly train and upskill incoming Emirati employees as they work towards the Emiratization targets set by the Nafis scheme, which aims to integrate 75,000 Emiratis into the private sector over the next five years.

According to an Avaya poll conducted by YouGov, 93% of Emiratis believe that training and development is needed when they join a new company. And 92% believe that, for Emiratization to succeed, employees need a fast way to develop their skills and knowledge within the private sector.

The learning platform launched by Avaya at GITEX addresses these needs perfectly, providing Emirati employees with a secure, scalable platform that will help them develop the skills they need quickly as they advance their private sector careers. The platform also enables continuous learning and training beyond onboarding, helping Emiratis to further their professional development at a pace that suits them.

In addition, it will enable UAE organizations to comply with the Fourth Principle set out by the UAE’s leadership in the country’s 10 Principles for the Next 50 Years. The Fourth Principle identifies human capital as the main driver for future growth, with a focus on developing education, attracting talent, and retaining specialists.

“We are extremely supportive of the UAE’s strategic developmental plans. Not only are we moving forward with our own Emiratization efforts, but we are proudly developing the technology that local companies need to quickly onboard Emirati talent. The UAE has a proud history of enabling local talent with advanced tools and platforms, and we are delighted to be adding to that legacy,” said Nidal Abou-Ltaif, President, Avaya International.  

The learning platform built on Avaya Spaces creates an always-on learning ecosystem.  It combines workstream collaboration, task management and unified communications to create a digital training environment in which users can:

  • Consume video training sessions – both live and recorded.
  • Engage with mentors and peers.
  • Track progress and earn points through a gamified learning system.  
  • Discover new skills and take courses across a range of subjects.

The solution will be on display on Avaya’s stand at GITEX Global 2021. Avaya’s presence at GITEX comes in partnership with Future Technology, Gulf Applications, RayCom Technologies, Sestek, Summit Technology Solutions, Toolwire, TOPAZ, and Verint Systems. Visit Avaya at its stand in Zabeel Hall, Dubai World Trade Centre, between October 17 and 21, 2021, or tune into the live broadcast.


Alex Alias and
Julianne Embry

Avaya PR

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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Source: Avaya Newsroom

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