Compare Plans


Batelco and Avaya Bring Cloud Solutions for Bahrain’s Growing Small and Medium Businesses

Major regional telecoms operator to offer Avaya Contact Center and Unified Communications solutions in the cloud with Avaya IP Office PoweredBy.

GITEX Technology Week 2019 – Dubai, United Arab Emirates – October 7, 2019 Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, announced that Batelco, the leading digital solutions provider in the Kingdom of Bahrain has today signed an agreement with Avaya whereby Batelco will offer Avaya’s market-leading portfolio of Contact Center (CC) and Unified Communications (UC) solutions deployed in the cloud on an as-a-service basis through its Bahrain data center.

The agreement was signed during GITEX Technology Week 2019, where both companies are demonstrating the latest innovations for the communications industry.

The move comes in line with the increasing customer demand for cloud deployment of Avaya’s communications solutions. Batelco will offer public and private cloud-based deployments of Avaya’s cloud solutions to customers and channel partners in Bahrain, by hosting the Avaya IP Office PoweredBy solution at its own data center.

Avaya’s UC and CC cloud solutions are both flexible and scalable, eliminating the need for upfront capital investments. Customers need only pay for what they use, and can scale up easily as their businesses grow. And the solutions’ enterprise-grade feature-sets mean that they are suitable for businesses of any size.

“With businesses increasingly moving to cloud-based solutions, we saw a tremendous opportunity in partnering with Avaya to make its cloud solutions available across a range of deployments – including public and private cloud. This fits in with Batelco’s strategy for the enterprise division, and particularly, for the small and medium enterprises. Batelco aims at providing the sector with practical, flexible and affordable solutions that enables growth in the segment while providing high levels of performance and efficiency through the application of the latest cloud-based solutions.” said Abderrahmane Mounir, General Manager, Enterprise, at Batelco.

Today’s announcement demonstrates further momentum for Avaya’s global cloud strategy, with over 3.6 million cloud seats deployed to date globally.

The announcement is also the latest development in a long partnership between Avaya and Batelco, which is a Gold Partner in Avaya’s Edge channel program. Last year, the two companies completed a number of strategic digital transformation projects with the Kingdom’s private and public sector organizations.

Fadi Hani, Vice President – Middle East, Africa and Turkey, Avaya, said: “With this announcement, we are taking our long-standing partnership with Batelco to new heights, and we’re helping to facilitate cloud migration for businesses in Bahrain. Our goal is to enable local organizations, of any size, to embrace cloud-based UC and CC solutions at the pace and through the path of their choice. Our partnership with Batelco will support this.”

About Batelco

Batelco (Bahrain Telecommunications Company) is the leading digital solutions provider in the Kingdom of Bahrain continues with its commitment to enhance customer experience. Batelco serves both the corporate and consumer markets through the delivery of cutting-edge fixed and wireless telecommunications solutions. Its comprehensive portfolio of solutions for the residential, business and government segments in Bahrain include all IP fixed and 4G LTE wireless Home Internet networks and MPLS-based regional data solutions.

The company’s digitisation and connectivity goals are in line with those of the Kingdom of Bahrain to transform how businesses operate as well as transform the lives of residents, enabling everyone to connect, work and live better through the delivery of technology-based products and solutions. With an ongoing commitment to roll out Smart Home and Smart City digital solutions, Batelco is playing a crucial role in the Kingdom’s prosperity and development.

About Avaya

Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at

Cautionary Note Regarding Forward-Looking Statements

This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to expected feature releases and statements about future products, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

Source: Avaya Newsroom


Tom Paye

PR manager – MEA & Turkey, Avaya

+971 50 922 0642


We were not able to identify your user role in our system. Would you like to become a customer and continue to your purchase? Otherwise you will be redirected to continue browsing

Error: There was a problem processing your request.