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Australia’s Largest Church Connects Members Across the Country with Avaya Networking

Avaya SDN Fx helps Hillsong Church improve the experience it delivers weekly to 45,000 members at 22 Sites, plus another 30,000 viewing online


Santa Clara, Calif. - Aug. 23, 2016 - Avaya today announced that Hillsong Church has implemented an  Avaya SDN Fx network architecture to enable its nationwide campuses to deliver  high-quality services to all major locations. Following numerous outages and dropouts with its legacy network, Hillsong looked for a new way to improve the experience it delivers to 45,000 people every week. Research, workshops and assistance from Avaya Platinum Partner, AGC Networks, led the organization to Avaya SDN Fx networking architecture.

The new Avaya SDN Fx network provides a flexible core that is easy to adapt and scale, and supports major changes at any time without interruption. The network delivers the following benefits and value to Hillsong: 

  • A fully virtualized network that enables reliable delivery of highly-secure digital services, including broadcasts, video surveillance, IP telephony and administration systems, & carrier grade feature sets, such as providing transit services for its own internet backbone
  • Hillsong can now make changes to and additions of services in the network through quick provisioning without interrupting day-to-day operations
  • IT can set-up a new IP-based multicast virtual network to support a temporary video feed in minutes, rather than being forced to schedule broadcasts far in advance
  • The ability to create interactive sessions between multiple sites simultaneously; the church can share live, HD video streams between all sites at the same time, so any campus can view services at another location simply pushing a button to select another site’s source to the  local site’s destination
  • With video on demand, there is no need for complex set-up procedures, allowing members at the nation-wide locations to connect at any time without being restricted by technology or geography.

To learn more about Hillsong’s implementation of Avaya SDN Fx, click here

“Using Avaya SDN Fx, we are able to provide reliable multicast video to 45,000 people each week right  across Australia. With on-demand access to real-time streams from all our sites, the regional campuses can  stay connected, and our wider community stays engaged.”   

Ricki Cook, Creative Technology, Hillsong Church


About Hillsong

Hillsong is a multi-site Pentecostal church with campuses in Sydney, Brisbane, Melbourne, Newcastle, Gold Coast and Noosa. Its 22 Australian sites host more than 45,000 attendees each week, with another 30,000 using its online streaming  or watching internationally via the Hillsong Channel

About Avaya

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. Avaya Breeze enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.  For more information please visit


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About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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