15 Oct 2018

Avaya Awarded ‘Best Endpoint Solution’ at UC Today's 2018 UC Award

Santa Clara, Calif. – Oct. 15, 2018 – Avaya Holdings Corp. (NYSE:AVYA) today announced its Avaya Vantage™ desktop smartphone has been recognized as the ‘Best Endpoint Solution’ in UC Today’s 2018 UC Awards. The UC awards recognize global industry leaders within the unified communications space.

Companies must modernize how they do business in today’s hyper-connected world. Delivering more than just voice, unified communications (UC) provide leading companies with both tactical and strategic business tools to more effectively compete and win. UC technology is rapidly evolving to better support how employees today interact with information, customers and colleagues.

The right UC endpoint is an important part of the corporate digital transformation roadmap. In combination with smartphones and soft clients, business users appreciate the always-on reliability and superior audio performance of smart desk phones when they integrate seamlessly with their UC applications.

Consumers are familiar with interactive, multimedia and personalized devices when communicating with friends and family and are looking for that same experience at work. This has created demand for desktop endpoints that can deliver rich collaboration – text, chat, voice, video and sharing –rather than just dial tone. Avaya addresses these evolving business communications and collaboration needs with a unique combination of devices, software and service.

“This award reinforces Avaya’s ongoing commitment to UC leadership and delivering innovative, real time collaboration capabilities to customers of all sizes and industries”, said Greg Pelton, VP Collaboration and Devices, Avaya. “Avaya’s endpoints are uniquely designed to deliver a rich set of UC services in cloud, on premises or hybrid deployments, including support for Open SIP providers. Decades of experience and well over 130 million lines in the hands of customers worldwide have led us to Vantage™. Vantage is a 3rd generation UC device, the beginning of the next transformation of business communications, enabling greater productivity by putting the user in control.”

“With the Vantage device, Avaya has drawn on the personal technology preferences of employees to make work communications feel more natural,” said Blair Pleasant, President and Principal Analyst of COMMfusion, and Co-Founder of BCStrategies. “Today’s communications includes so much more than just voice – and Vantage puts all the tools that employees use to communicate at their fingertips – in an always-on, desktop device. What impresses me the most is the ability to create customized apps for specific needs of vertical industries, such as hospitality, healthcare, and more, integrating the Vantage device and communications into business applications and workflows.”

Avaya Vantage™ is an Android-based desktop device that supports robust enterprise-grade UC and integrated business applications at the desktop. It is built upon a flexible software platform that enables customization and seamless integration of the full suite of UC services onto a single, powerful device. When combined with Avaya’s Equinox™ experience, Vantage is the dashboard for your business day, whether offering reminders, sharing messages or launching video meetings with a single tap on the screen.

More information on the unique capabilities of Avaya Vantage can be found in this DiscoverYOU e-book.

About Avaya

Avaya is a global leader in digital communications software, services and devices for businesses of all sizes. Our open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments. Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA. For more information, please visit www.avaya.com.

[1] https://news.avaya.com/fy18-cp-tbd-state-of-desktop-report-reg?CTA=8WWALLQ-EX-UC-CP-DVCS&TAC=8WWALLQ-EX-UC-CP-DVCS-CO

 

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Source: Avaya Newsroom

 

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