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Avaya Acquires Edify for Orchestration and Workflow Capabilities

Avaya announced today that it has acquired Edify, a Santa Monica, California-based company that over the past six years has built a CCaaS/CPaaS platform. Financial details of the deal were not disclosed but since 2019, the company has had multiple...

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About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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