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Jim Chirico shared six insights – or lessons – to help companies solve their problems with talent shortages and supply chain challenges with customer experience expert Shep Hyken. After thinking about these, it became apparent that any type of business, big or small, B2B or B2C, can learn something from the conversation.
Read the full article on Forbes.
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.