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Avaya Bets On Experience Builders To Drive Growth

In an era of the Great Resignation, market leaders across the globe realize that it's never been more important to build better employee experiences. These companies also understand that the only way to create a leading customer experience is to build new employee workflows and business processes that offer intuitive, seamless access to data and the software intelligence to help employees create best-in-class customer experiences. Lopez Research calls these new processes Right-time Experiences (RTE).


About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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