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How Avaya is Retooling Itself Around 'Experiences'

One of the world's largest technology shows, GITEX, kicks off in Dubai this week. At the event, cloud communications provider Avaya introduced its Experience Builders program, which aligns its services, partners, and developers around creating customer and employee experiences. The new initiative is built on Avaya's OneCloud, designed to be a composable back end to enable Avaya and its ecosystem to deliver new experiences. 

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About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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