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Finding opportunity in the transition to next-gen 911

Canada’s 911 emergency response system is in the midst of a major change, introducing more data and more communication channels to the vital lifesaving service.

In this edition of the podcast, we’re joined by Brian Silverston, vice president of sales for the government of Canada and the Ottawa commercial business at Avaya Canada, to discuss the transition, what it will mean to responders and those in need of help, and how IT solution providers can play a role.

Listen to the podcast now on

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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