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Avaya CEO Jim Chirico: ‘We Are A Software And Services Company’

Avaya has turned the corner from its days as a premise-based unified communications powerhouse. The company’s software and services hit an “all-time high” in its most recent quarter as cloud and recurring revenue continue to trend upward.


About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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