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Avaya has announced a number of updates to its Spaces team — or workstream, in its parlance — collaboration platform, which it has quietly built into a best-in-class tool for meetings. I find it easy to use, well designed, and able to deliver high-quality and audio and video. But in many ways, Spaces isn’t as much a product as it is an example of how to build an application on a communications platform-as-a-service (CPaaS) back end — in this case, the Avaya OneCloud CPaaS, which provides APIs and other resources for communications-enabling applications and workflows.
Read more at nojitter.com.
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.