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Challenges and opportunities for technology in healthcare

Perhaps more than any other sector, the healthcare industry has been transformed and continues to be transformed by the impact of the COVID-19 pandemic. While other sectors have had to deal with the ramifications of the virus’s spread and reinvent themselves on the fly, healthcare has had to do so while being the front line on the battle against both the spread of the virus and its disease causes.

In this edition of the podcast, we talk to Tara Mahoney, healthcare practice leader at Avaya, on what she’s seeing and what she expects to see from the healthcare professionals with which she works. We tackle how technology use in healthcare has been turned upside down by the pandemic and what solution providers can do to help.

Hear the full podcast at


About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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