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Avaya is taking a slightly different approach to delivering customer experiences to business customers across the world. According to the tech giant, the customer interaction is now more important than the product or service the customer is receiving. Experience Builders globally aligns Avaya’s services, partners and developers into an ecosystem designed to help enterprises build better experiences for employees and customers. The ecosystem is designed to meet the new and evolving needs of customers and will be delivered through the Avaya OneCloud platform.
Read the full article on uctoday.com.
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.