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Analyst Zeus Kerravala’s Cloudmas Day Twelve with Avaya

Zeus Kerravala, Principal Analyst at ZK Research, talks with Anthony Bartolo about Avaya's business communications and cloud solutions, and why CX and EX must come together.

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About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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