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Simon Harrison of Avaya | eSPEAKS with Zeus Kerravala


eWEEK Writer and Analyst Zeus Kerravala interviews Avaya CMO Simon Harrison, who shares an overview of what Avaya does, reveals key takeaways from a recent survey, touches on the value of cloud from Avaya's perspective, and describes why AI is so important in the communications industry.

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About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

eSPEAKS with Zeus Kerravala

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