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Avaya repositions itself as cloud provider for unified communications

Customers can choose on-prem deployments or opt for a cloud service from Avaya.

Unified communications vendor Avaya is rebranding its entire communications portfolio under the Avaya OneCloud name, effectively positioning itself as a cloud services provider.

Avaya OneCloud spans the entire Avaya product line, which is focused on contact-center-as-a-service (CCaaS), unified-communications-as-a-service (UCaaS), and communications-platform-as-a-service (CPaaS). Avaya offers a range of operational, consumption and commercial models that can be deployed on-premises as well as through Avaya's private and public cloud offerings.

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About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

, Network World

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