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Avaya CEO Jim Chirico on cloud growth and how partners are doing ‘quite well’ with subscriptions

No Slowing Down 

Unified communications powerhouse Avaya announced that it beat its own records around software, cloud and subscription sales this week during its Q3 2020 earnings call. That‘s because the COVID-19 pandemic, which forced most companies and millions of employees globally to work from home, has put pressure on businesses to quickly transform their IT and communications strategies. These businesses don’t have years to make those changes anymore, Avaya's CEO Jim Chirico told CRN.

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About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

CRN, Gina Narcisi

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