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Avaya launches Avaya Cloud Office in Canada with agent-focused strategy

Avaya Canada took advantage of the 90 days since the initial launch of Avaya Cloud Office in the U.S. to get what for them is a new Go-to-Market model in place, and also benefit from some tweaks to the solution.

Today, Avaya is expanding the reach of their Avaya Cloud Office UCaaS offering created through their partnership with RingCentral. Ninety days after the initial launch in the U.S., Avaya Cloud Office is launching in three new markets – Canada, Australia and the UK. While Avaya’s past Powered by IP Office was sold through their traditional channel, the focus here is on Avaya’s relatively new Master-Agent channel...


About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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