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Coronavirus is testing the newfound resilience of the knowledge economy

The novel coronavirus (COVID-19) has moved into every corner of the world and the greatest priority is to reduce the spread and ensure the safety of all global citizens.

Beyond this, there is an additional need to keep the global economic engine running, and to do so without contributing to the spread of COVID-19.

Recently, experts have pointed out the global economy is much more intertwined than it was when SARS emerged nearly 20 years ago, suggesting this could contribute to a more rapid spread of COVID-19.

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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