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Alex Alias and
Julianne Embry

Welcome to the Avaya press room.

Avaya is shaping the future of customer experiences with innovation and partnerships to help organizations achieve strategic ambitions and desired outcomes. We provide contact center and communications solutions that are redefining customer and employee engagement. Here you can find the latest press materials, approved images, executive information, and additional information about Avaya.

ENGAGE 2024 featured guest speakers:

Scott Harrison

Scott Harrison

Founder and CEO of charity: water, New York Times Bestselling Author

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Dr. Ayanna Howard

Dr. Ayanna Howard

Dean, College of Engineering, Ohio State University Expert in Robotics and AI

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Arianna Huffington

Arianna Huffington

CEO and Founder of Thrive Global, Founder of The Huffington Post

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Katie Linendoll

Katie Linendoll

Host, Technology Expert, and Emmy Award-winning TV Personality

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Jared Polis

Jared Polis

Governor of Colorado

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Ray Wang

R "Ray" Wang

Principal Analyst and Founder, Constellation Research

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ENGAGE 2024 subject matter experts:

Jennifer Bond

Jenifer Bond

Area Sales Leader, US SLED

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Gerry Desantis

Gerry Desantis

Vice President, US Sales

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Chris Dickson

Chris Dickson

Vice President, US Channels

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Jerry Dotson

Jerry Dotson

Vice President, Avaya Government Solutions

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Julie Johnston

Julie Johnston

Executive Education Vertical Director

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Galib Karim, Vice President, Caribbean & Latin America Sales

Galib Karim

Global Senior Vice President, Avaya Americas International

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Jay Patel

Jay Patel

Global Vice President of Product Management

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Eric Rossman

Eric Rossman

Vice President, Strategic Alliances and Partnerships

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Company description and fast facts.

Avaya in 25 words

Avaya is shaping the future of customer experiences. Our contact center and communications solutions power immersive, personalized, and memorable customer and employee experiences that matter.

Avaya in 50 words

Avaya is shaping the future of customer experiences with innovation and partnerships to help organizations achieve strategic ambitions and desired outcomes. We provide contact center and communications solutions that are redefining customer and employee engagement. Our solutions power immersive, personalized, and memorable experiences that matter.

Avaya in 100 words

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya. We’re shaping the future of customer experiences to help organizations achieve strategic ambitions and desired outcomes. Our contact center and communications solutions deliver innovation without disruption, adding best-in-class technologies to existing customer experience workflows. With our solutions, organizations are able to connect with customers how, where, and when they want. And provide employees with everything they need to ensure the best possible outcomes. Together, we’re committed to delivering immersive, personalized, and memorable customer and employee experiences that matter.

The Avaya leadership team:

Soren Abildgaard

Soren Abildgaard

Executive Vice President and Chief Technology Officer

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Nidal Abou-Ltaif

Nidal Abou-Ltaif

Senior Vice President, Global Head of Sales

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David Austin

David Austin

Senior Vice President Corporate Development, Strategy and Alliances

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Peter Brandt

Peter Brant

Senior Vice President, Americas Sales

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Omar Javaid

Omar Javaid

Senior Vice President and Chief Product Officer

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Marylou Maco, Chief Revenue Officer

Marylou Maco

Chief Revenue and Customer Experience Officer

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Al Morales, Chief Transformation Officer

Al Morales

Chief Transformation Officer

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Alan Masarek

Alan Masarek

President and Chief Executive Officer

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Josh Mueller, Senior Vice President, Chief Marketing Officer, and General Manager of Hardware

Josh Mueller

Senior Vice President, Chief Marketing Officer, and General Manager of Hardware

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Amy O’Keefe

Amy O’Keefe

Executive Vice President and Chief Financial Officer

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