Call & Contact Centre Expo 2020

18 & 19 March | Excel, London

Free Event Tickets

Avaya Invites You to the Leading Call & Contact Centre Event

Avaya is the leader in Contact Centre Solutions and can deliver it the way you need it: in the cloud—public, private, or hybrid—or on your premises. At Call & Contact Centre Expo, we will feature a range of exciting and engaging demonstrations designed to showcase our solutions and technology. Come and visit us on stand 2030 to see the latest innovations in delivering customer experience and agent efficiency. See live demonstrations of AI, CPaaS, as well as live workflow problem solving. We will be joined by our partners, Empirix, IPI, IR, and Sabio.


Avaya Speakers

Come and hear from our speakers.

Natalie Keightley

Natalie Keightley

From Contact Centre to Experience Centre

Wednesday 18th, 12:30
Keynote Theatre

Chris Scutt

Chris Scutt

Connecting the Agent Workspace: The Key to Satisfaction

Wednesday 18th, 14:45
Seminar 11

John Hardick

John Hardick

Bridging the Man/Machine Divide

Thursday 19th, 11:45
Seminar 12

Explore More

Analyst Report

Gartner Reports on the Future of the Contact Center

By 2025, technology changes customer service. Start moving now to usage-based software, AI-infused interactions, all-mobile tools and teams.

Gartner Reports on the Future of the Contact Center


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