Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
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Blogs
Global Vice President Portfolio Maximization
As the GVP for Portfolio Maximization, Susan and her team lead Avaya’s Innovation without Disruption initiative, drive adoption of Avaya solutions and enable best-in-class CX migration and innovation methodologies for customers and prospects. Prior to the Portfolio Maximization, Susan led the North America Cloud Specialist organization for 4 years. Outside of Avaya, she served as VP International VAR Channel for inContact, as well as VP Product Management for CTIGroup, where she sold and managed the delivery of an OEM multi-tenant contact center platform for Broadsoft.
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