Communication Server 1000

Full-Featured IP Telephony Communications

6 Case Studies

100-2,499 Employees
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Team Engagement
Education - Higher

West Chester University

Campus safety is receiving more attention than ever, as evidenced in recent years by federal government requirements that most U.S. colleges report ca

Topic: Emergency Services - E911, Safe Schools
West Chester University
100-2,499 Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Solution Areas:

  • Networking
Education K-12

Bullitt County Public Schools

Bullitt County Public Schools take Wi-Fi seriously...

Topic: Bring your Own Device (BYOD), Safe Schools, Team Efficiency, eLearning
Bullitt County Public Schools
2500+ Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Solution Areas:

  • Customer Engagement
  • Networking
  • Team Engagement
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Solution Areas:

  • Customer Engagement
  • Networking
  • Team Engagement
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Customer Engagement
  • Networking
  • Team Engagement
Leisure & Entertainment

Sochi 2014 Olympic Winter Games

The Sochi 2014 Olympic Winter Games will be remembered for the stunning sunshine and for being the year that slopestyle went mainstream...

Topic: Bring your Own Device (BYOD), Team Efficiency, Unified Communications
100-2,499 Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Solution Areas:

  • Customer Engagement
Retail

Hillarys Blinds

Avaya Aura® Contact Center helps Hillarys Blinds take its customer experience to the next level.

Challenges ...

Topic: Customer Service, Multi-channel
Hillary's Blinds
100-2,499 Employees
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Team Engagement
Education - Higher

Niagara College

As part of an interactive medical training curriculum, Niagara College has integrated video into its environment...

Topic: Team Efficiency, Unified Communications, eLearning
2500+ Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Solution Areas:

  • Customer Engagement
Transportation

Dubai Roads and Transport Authority (RTA)

By most measures, Dubai is the fastest-growing city in the world.

The Dubai RTA oversees planning and management of roads, rail...

Topic: Team Efficiency

Connect With Avaya