Leon County has been using an Avaya phone system with great success for over 15 years, but realized it needed to consolidate and begin embracing the cloud to improve citizen-facing services and lay a better foundation for growth and innovation.
Leon County has made great strides with its upgraded Avaya system and plans to continue this success by phasing out its existing collaboration platform and replacing it with Avaya’s all-in-one cloud-based collaboration application, Avaya Spaces.
Agility has emerged as the number one need for the rigid government sector. Since modernizing its system, Leon county has been able to flexibly pivot as various needs arise.