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Avaya TV

클라우드 상에서의 간편한 옴니채널 컨택센터 기능

Gary E. Barnett introduces Customer Engagement on the Google Cloud Platform. Avaya has always been a very good enterprise contact center, and now they brought that technology down to the midmarket and made it easier to install by putting it into the Google Cloud. With this modern technology, an agent can access their network anywhere, including the beach.

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