Our Customers Are Doing Great Things

Harris County Public Health
Nebraska Medicine
Atento
DATAMARK
Fiber Industries
Good Year
Cincinnati Bell
Marine Rescue Technologies
Neiman Marcus
Treated.com
W. Bruford
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Project Director at JHHS

Johns Hopkins Healthcare System (JHHS) Elevates the Patient Experience

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QRM

Professional Services

QRM Increases New Hires by 50, Enabled by Avaya OneCloud Solutions

Harris County Public Health

Government

Harris County Public Health Increases COVID-19 Case Investigations by 25% Using Avaya OneCloud CPaaS

St. John’s Lutheran School

Education

St. John’s Lutheran School Maintains 100% Enrollment Using Avaya Spaces

Resources

Vanson Bourne on Making AI Work Better in the Contact Center

Analyst Report

Vanson Bourne on AI in the Contact Center

Transcend Omnichannel Thinking and Embrace Multiexperience to Improve Your CX

Analyst Report

From Omnichannel to Multiexperience

Using Workforce Engagement Management to Enhance Your Customer Experience Strategy

White Paper

Workforce Engagement in Your Customer Experience Strategy

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Industry and Customer Recognition

Digital.com’s Best Business Phone Services of 2020
Frost and Sullivan Best Practices Awards 2020
Newsweek: America’s Most Responsible Companies 2021
Digital. Com: The Best VOIP Phone Services Of 2020
Digital.com: 15 Best Call Center Software of 2020
2020 Tech Cares Award from Trust Radius
Avaya OneCloud Subscription Wins a 2020 STAR Award
TMCNet Communications Solutions Product of the Year
CUSTOMER Magazine 2020 Contact Center Technology Award
Industry Wired Magazine: World’s Top 10 Best Contact Center Solution Providers
2020 CUSTOMER Magazine Product of the Year
The Aragon Research Globe™ for Intelligent Contact Center, 2020
2020 Product of the Year Award
Frost and Sullivan Best Practices Awards 2020
Frost & Sullivan Best Practices Awards 2020
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