Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Avaya Trust Center
Avaya ensures the security of our assets and of the data we handle on customers’ behalf by complying with laws, regulations, policies, and customer commitments.
Name of Service
HIPAA
PCI DSS
Avaya Enterprise Cloud* – (Avaya US1/2 Data Centers)
✓
Avaya Enterprise Cloud* –(Microsoft Azure)
Avaya Spaces*
CPaaS*
X
Video Consultant*
Avaya Experience Platform*
Avaya Managed Services**
*Service provided by Avaya Cloud Inc.
**Service provided by Avaya LLC from the Avaya Managed Services Platform secure container.
The Health Insurance Portability & Accountability Act is a United States of America federal law that applies only to Avaya Cloud Services Inc. (USA) as provider of US-based Avaya cloud services or Avaya LLC (USA) as provider of US-based Avaya Managed Services.
To get an Avaya HIPAA Business Associate Agreement, click here: https://www.avaya.com/en/legal-terms-of-sale/
Avaya provides PCI DSS Attestations of Compliance to Customers who are purchasing or have already purchased a compliant Service. Please contact your responsible Avaya salesperson to obtain an AoC.