Every business is different. But right now, every business is stepping—if not leaping—into digital communications. That means navigating the big changes that come with cloud, AI, mobility, CX. No matter where you’re heading, our team of experts specialize in making sure you have what you need to get the most positive business outcomes from your investments. And we are always focused on safeguarding the performance and availability of your communications. For right-now projects and future planning, Avaya has you covered from design to deployment to ongoing support and management.
We help you define the best communications solution, plan for contingencies, and manage the rollout. You choose the exact services you need, tailored for your business.
When you need experts, we’ll help you strike the right balance between an Avaya-managed and a self-managed environment. Service ranges from release management to full managed services and can be customized to your requirements.
Choose the right level of support for your business. All options deliver continuous, comprehensive, cost-effective support to help ensure maximum system performance, reliability, and availability of your communications.
Tailored, in-depth training gives you a full understanding of your Avaya solutions. Go for online or in-person training while achieving certification in your specialist area. However you learn best, we’re here to show you the way.
Our team of global experts are trusted. More than 90% of Fortune 100 companies use Avaya solutions.
Innovation and Investment
Our worldwide network of experts can help you assess, architect, design, build, and operate your communications infrastructure—now and into the future.
We can educate and assist your business with incorporating many of the APIs and open platforms needed to build the system that works for you.
Breadth of Portfolio
Our full portfolio of services can take care of you end-to-end. From consulting to deployment to support to full outsourcing, it’s all available in the cloud.
Rapid communications advances offer many opportunities to improve collaboration and customer experience.
Your Roadmap to Communication Transformation
See how Avaya can help you align objectives and achieve your business outcomes.
Avaya Continuous Performance Services
Ensure that your communication assets deliver peak performance and maximum ROI,
Norwegian Cruise Line
We found Avaya’s understanding of telephony and contact center operations to be unique in the industry.
The new platform puts us in a strategic position to continue to provide our customers the best performance and service, offering a unique technology in the local and global call center market.
Financial Vice President
Norwegian Cruise Line