SERVICES

Experienced Experts at Your Fingertips

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Whatever Your Business Needs, Avaya Can Help

Every business is different. But right now, every business is stepping—if not leaping—into digital communications. That means navigating the big changes that come with cloud, AI, mobility, CX. No matter where you’re heading, our team of experts specialize in making sure you have what you need to get the most positive business outcomes from your investments. And we are always focused on safeguarding the performance and availability of your communications. For right-now projects and future planning, Avaya Intelligent Xperiences™ Services have got you covered from design to deployment to ongoing support and management.

4,900

Worldwide network of 4,900 service and technical experts

24/7

24/7 service in 16 languages and 42 countries

20

Services managed in 20 support centers around the globe

Services

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Client Journey Consulting

Knowing that you need a great communications solution is the easy part. Knowing exactly what you need can be a bit more difficult. Our team has the know-how to help you figure it out.

Solution Design & Integration

After you’ve found the perfect communications solution, the next step is getting it up and running. We can work with you side-by-side, or even take the reins and get it done.

Cloud Adoption & Migration

You need to know that you’re getting a cloud solution that works for your business. One that keeps you connected with customers and employees. Our team is here to help you every step of the way.

Managed Services

When you need experts, we’ll help you strike the right balance between an Avaya-managed and a self-managed environment. Service ranges from release management to full managed services and can be customized to your requirements.

Support Services

Choose the right level of support for your business. All options deliver continuous, comprehensive, cost-effective support to help ensure maximum system performance, reliability, and availability of your communications.

Learning Services

Tailored, in-depth training gives you a full understanding of your Avaya solutions. Go for online or in-person training while achieving certification in your specialist area. However you learn best, we’re here to show you the way.

Why Avaya

Global Experience

Our team of global experts are trusted. More than 90% of Fortune 100 companies use Avaya solutions.

Innovation and Investment

Our worldwide network of experts can help you assess, architect, design, build, and operate your communications infrastructure—now and into the future.

Open Ecosystem

We can educate and assist your business with incorporating many of the APIs and open platforms needed to build the system that works for you.  

Breadth of Portfolio

Our full portfolio of services can take care of you end-to-end. From consulting to deployment to support to full outsourcing, it’s all available in the cloud.

Resources

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Avaya Services: Capturing Opportunities, Easing Pressures

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Video

Your Roadmap to Communication Transformation

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Fact Sheet

Avaya Continuous Performance Services

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White Paper

Outcome-Driven Cloud Consultations

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