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The recent enactment of privacy laws all around the globe signals a new era on companies’ obligations in handling and protecting personal data. Through its leading-edge privacy enhancing technology solutions and its security / privacy focused features Avaya is strongly committed to continue to support your business and help you to comply with privacy laws.
As per requirements of multiple privacy laws all around the world, the processing activities conducted by a data processor shall be governed by a written contract between such data processor and the data controller. Many of the services Avaya offers to its customers will include certain “processing on behalf”. In order to facilitate privacy compliance for its customers, Avaya has prepared a global Data Processing Addendum (“DPA”), which has been benchmarked against numerous compliance obligations mandated by privacy laws around the world. It not only fulfils the major legal requirements under respective privacy regulations, but also has been drafted for the benefit of Avaya customers. Avaya offers the global DPA to all customers.
The DPA assures that, with regard to the personal data Avaya processes on behalf of its customers, Avaya shall:
The Avaya DPA is embedded in all Avaya agreements, where appropriate. Please reach out to your Avaya Sales Representative if you have any questions.
Revised: October 2022.