The recent enactment of privacy laws all around the globe signals a new era on companies’ obligations in handling and protecting personal data. Through its leading-edge privacy enhancing technology solutions and its security / privacy focused features Avaya is strongly committed to continue to support your business and help you to comply with privacy laws.
As per requirements of multiple privacy laws all around the world, the processing activities conducted by a data processor shall be governed by a written contract between such data processor and the data controller. Many of the services Avaya offers to its customers will include certain “processing on behalf”. In order to facilitate privacy compliance for its customers, Avaya has prepared a global Data Processing Addendum (“DPA”), which has been benchmarked against numerous compliance obligations mandated by privacy laws around the world. It not only fulfils the major legal requirements under respective privacy regulations, but also has been drafted for the benefit of Avaya customers. Avaya offers the global DPA to all customers.
The DPA assures that, with regard to the personal data Avaya processes on behalf of its customers, Avaya shall:
Click on the respective hyperlink (DPA in English available here; DPA in German available here; DPA in Italian available here; DPA in Spanish available here; DPA in French available here), which will take you to our e-signature provider DocuSign and the DPA. The document has been pre-signed by Avaya Deutschland GmbH on behalf of its respective affiliates / subsidiaries worldwide. Once you have countersigned the DPA in accordance with the instructions, you will automatically receive a copy of the fully executed document for your records.
If you have any questions regarding the above instructions and / or provisions of the DPA, you may contact Avaya Global Privacy Office at firstname.lastname@example.org.
Revised: January 2020.