Home
  • Products

    CONTACT
    CENTER

    Avaya Infinity Platform

    A comprehensive enterprise CX platform designed for the AI age.


    CRITICAL COMMUNICATIONS INFRASTRUCTURE

    Avaya Nexus

    Mission-critical voice with unmatched resiliency.

    UNIFIED
    COMMUNICATIONS

    Communication & Collaboration

    Enhance productivity and foster connectivity across your business.

    Avaya Aura
    Avaya Aura Private Cloud
    Avaya Cloud Office
    Avaya IP Office

  • Solutions

    BY INDUSTRY

    • Healthcare
    • Education
    • Financial Services
    • Media and Entertainment
    • Government

    BY USE CASE

    • Improve customer experience
    • Increase employee engagement
    • Drive business growth
    • AI virtual agents
    • Remote contact center
  • Services & Support

    Avaya Services

    Expert services to design, implement, and manage your communications infrastructure. Get the end-to-end support you need to drive real business growth.

    Explore services

    SUPPORT

    • Customer Support
    • APIs and SDKs
    • Partner Locator
  • Newsroom

    Resources Library

    Explore our Resources Library—your go-to hub for quick tips, deep dives, and insights—all in one place.

    Explore resources

    DISCOVER

    • Blogs
    • Customer Stories
    • Videos
    • Press
    • Events
    eBook

    Avaya Infinity: Driving intelligent orchestration and creating connections

    Read the eBook
  • Company
  • Search
  • Languages
    • English
    • Français
    • Deutsch
    • Italiano
    • Español
    • 日本語
Contact us
Languages
  • English
  • Français
  • Deutsch
  • Italiano
  • Español
  • 日本語
Search

Blog

  • Home
  • ...
    Contact us
    April Owusu

    April Owusu

    Product Marketing Manager, Avaya

    April is a Product Marketing Manager at Avaya. She joined Avaya in 2019 and is responsible for marketing key products in the UC and devices portfolio.

    Linkedin

    Recent Posts by April

    Avaya Cloud Office: All-in-One Cloud Communication

    Collaboration Unified Communications

    The Art of Connection: Why Tandem Care is a Mindset, Not Just a Metric

    Experience Orchestration Customer Engagement AI & Automation Avaya Infinity

    When “Good Enough” Fails in Critical Communications

    Experience Orchestration Customer Engagement Enterprise Communications

    Why the Phone is Still the Ultimate Path to Customer Connection in an AI World

    Unified Communications Contact Center Customer Experience Avaya Infinity Technology

    What is Avaya Cloud Office?

    Collaboration Unified Communications Communication & Collaboration Avaya Cloud Office
    Avaya

    Strengthen the customer connections that build business value for your organization. 

    Contact us

    PRODUCTS

    • Avaya Infinity
    • Avaya Nexus™
    • Unified Communications
    • Products Portfolio
    • Devices Catalog

    SERVICES & SUPPORT

    • Support
    • Documentation
    • Services
    • Partner Locator

    COMPANY

    • About
    • Careers
    • Investor Relations
    • Avaya Trust Center
    • Executive Briefing Centers
    • Voice of the Customer

    • Legal Center
    • Sitemap
    • Terms of Use
    • Privacy
    • Cookies
    • Trademarks
    • Accessibility
    • © 2026 Avaya LLC
    • X.com
    • youtube.com
    • LinkedIn