The Future of CCaaS: A Conversation with Sarita Fernandes and Donna Fluss

Avaya VP of Product Management Sarita Fernandes talks with Donna Fluss, Founder and President of DMG Consulting, in this conversation about the future of CCaaS and how Avaya fits into the market. 

Read the DMG Consulting article CX Platforms in the Age of AI.

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Contact Center Avaya Infinity Artificial Intelligence Customer Experience Overview

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