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An expanding partnership between Avaya and Microsoft promises to increase organizational productivity and customer engagement. It pairs the Avaya OneCloud collaboration services portfolio with Microsoft Azure.
Avaya says its customers will be able to deploy in a hybrid, public or private cloud environment. The partnership builds on the success of Avaya OneCloud Contact Center as a Service (CCaaS) delivered on Azure.
Read more on ChannelFutures.com.
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.